That's what she said?
The past couple of days, my life has felt like an episode of The Office. Not like final season of The Office, when everyone gets their shit together. We're talking Season 3 level of incompetency, miscommunication, and confusion, when Dunder Mifflin Scranton wasn't sure if they were going to be shut down or not, and Michael Scott was saying all the wrong things and generally f***ing stuff up. My lender is without a doubt the Michael Scott in this equation. (Personally, I'd like to be Pam. Not because I like her. Just because she gets Jim. Who doesn't want to be with John Krasinski?)
Let these texts and emails speak for themselves:
Title Company, Wed Oct 29 via email
"Good afternoon, we're tentatively scheduling the closing for this Friday. Was there a specific time that would be convenient for everyone?"
[We eventually agree on 1pm, but then realize that no one talked to my realtor, so then we have to reschedule for 2:30pm]
Title Company, Wed Oct 29 (later in the day) via email
"Great! I'll forward a settlement statement for review tomorrow."
Me, Fri Oct 31 (am) via email
"Hi, I never received a settlement statement for review yesterday. Also, where are we meeting at 2:30?"
Title Company, Fri Oct 31 (am) via email
"Rebekah, I reached out to the lender again this morning. I still don't have instructions to prepare a settlement statement. As soon as I receive them, I will begin working on it for you. Our office is at..."
[My realtor and I go to the house for a final walk through. Afterwards, we call the lender. She has no concrete information to give us. So, I go home and wait.]
Title Company, Fri Oct 31 (pm) via email
"Good afternoon, everyone. I apologize for the last minute change, but it doesn't look like we'll be getting the package in time for the 2:30 closing. Would it at all be possible for everyone to come in at 4pm? Sorry again, and please let me know."
My Realtor, Fri Oct 31 (pm) via email
"I can do 4, but will you be able to fund the loan? Did the lender get the clear to close?"
Title Company, Fri Oct 31 (pm) via email
"Not yet. That is why we were requested to push it back. I believe the wire is initiated when we receive instructions."
Lender to me, Fri Oct 31 (pm), via text
"I'm working on getting this to close today. Please know that I'm doing everything I can!! Thx"
[more back and forth emails that I'm too frustrated to even include...mostly from my realtor fussing at the title company and lender (Thank God for her!)]
Me to lender, Fri Oct 31 (around 3:30pm), via text
"Is it going to happen today? We're only 30 minutes from when we're supposed to close."
Lender to me, Fri Oct 31 (around 3:35pm), via text
"No. I'm sorry! The appraiser sent them something that is pretty confusing. Gurtler [the engineers who inspected the property] is working now on getting foundation report clarified. Realtor is helping to get your power of attorney set up for Monday."
Lender to all, Fri Oct 31 (around 3:35pm), via email
"We cannot close today. I am working on a Monday closing now. Apologies to all parties. The appraiser messed up."
Lender, Today (am) via email
"Rebekah, I'm very upset that I could not get this done for you this way. Unbeknownst to me, the appraiser gave my lender the structural report from your inspection. The report is something that no one is privy to normally except you and the agents. The lender has requested a new report stating that the foundation is sound or a report from the present structural engineer stating the same. I have requested this, but I am not hopeful that they will do it.
Our options are limited at this point. We can do the renovation loan as quickly as possible, you can pay for a new appraisal which doesn't mention the foundation (there is no certainty), or you can pay cash for the property.
Please call me with any questions, or to let me know what to do, as I'm not certain when you will be out of class. Once again, I am sorry that this did not go more smoothly, as I in no way benefit when I'm not able to close my loans."
Me, Mon Nov 3 (pm, pissed because who the f*** cares about your commission at this point) via email
"I'm not sure why I'd pay for a faulty appraisal. Seems like someone else should absorb that cost.
As for renovation loan, how long would it take to complete that process? The sellers have a backup offer. I might lose the house if it takes too long.
I'm pretty disappointed in Essential Mortgage and the way that this process has been handled. It seems like we should've had this whole thing completed weeks ago, considering the 60 days originally given to close. I'm not sure what to do. I don't have that kind of cash, and I'm going to be pretty frustrated if I lose this house because your company and the appraiser you chose messed up. Please advise."
Realtor, Mon Nov 3 (pm, trying to salvage this deal) via email
"Does Essential Mortgage have a relationship with the bank such as home bank that will house an in-house loan for a short amount of time and then y'all can refinance the loan once the structural work is done?"
Lender, Mon Nov 3 (pm, as though this isn't her fault) via email
"Let me call a friend of mine at another bank real quick. I've spoken to the listing agent, and she says if we can give her a commitment letter, she will get us an extension."
Realtor, Mon Nov 3 (pm, pretty frustrated at this point, too) via email
"What did the bank say? Sometimes you can use all the documents you've been preparing to close real quick?
How long would it take to close the construction loan?? Since we were going that route originally, it shouldn't take that much longer? Can we call the president of the company like you said you did today to get it through quickly?"
Lender, Mon Nov 3 (pm, I don't know what to believe...everything from her sounds insincere to me at this point) via email
"I've called on some favors. Waiting for answers back. Everybody hold tight. I'm determined to fix this for all parties."
Lender, Mon Nov 3 (pm, see comment on previous email) via email
"Okay, I just got word from my friend at another bank that they will do it. Rebekah, I need your permission to talk to them on your behalf and send them your file."
Me, Mon Nov 3 (pm), via email
"Sure."
So, that is where we're at: "Sure." I'm so fed up with this process right now, and if it didn't mean starting all over again, I'd just write it off and give up. The problem is, I'm a couple of thousand dollars deep into this now, and, if I'm being honest, I've gotten attached. Not so much to the house--it's a good one, but nothing incredible. Rather, I've become attached to the idea of having a house. Of being able to paint my walls, fix up my backyard, invest in a property. Of being able to live alone without bankrupting myself. But I may need to resign myself to the possibility that things may not go my way. I might have to buy a different house. Or rent forever...in which case I'm glad my roommate and I have been sucking up to our landlady recently (we'll have to keep including nice messages and Halloween candy with our rent checks).
As always, I'll keep you posted.
 |
| How I Feel |
 |
| What I Want To Do To My Mortgage Company |
No comments:
Post a Comment